Terms of Service

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Import Replacement Parts, LLC
Terms of Service

Returns and Warranty Policy : Terms of Service : © 2002-2016

By purchasing goods from us you are agreeing to abide by the following Terms of Service (TOS). The terms and conditions contained herein constitute the entire agreement between Import Replacement Parts LLC and the Buyer with respect to the sale of all the products we sell. Thank you for your order and for understanding the terms of service. We hope this will better allow us to serve you!
- Orders may be cancelled and a refund issued, as long as the item has not yet been shipped out, once the item has been shipped it will be considered a return, not a cancellation.
- If the order is cancelled after the credit card transaction has settled, but before the item has been shipped, the buyer will be responsible for a 3% credit card fee deduction from the refund.
- NO returns are accepted without pre-authorization of the item. A return authorization may be obtained by calling (425) 357-6818 or e-mailing returns@importrp.com.
- Returns must be made within 30 days of receipt of merchandise, and must have never been installed on any vehicle.
-All returns are subject to a 20% restocking fee. All shipping charges accrued in shipping the order will be deducted from the refund. Proof of shipping costs will be made available upon request.
- The customer is responsible for shipping all returns back to us in the original packaging and in re-sellable condition at his/her cost.
- We are not responsible for pricing or any other typographical errors and reserve the right to cancel any order.
- On all international shipments, the customer is responsible for his/her countries duty, taxes, and brokerage. Please call us for information on how to reduce the fees, or for more general information on this.
- No returns on any Exhaust Systems, installed electrical items, or "Special Order" items.
- If the wrong goods are received due to our error, all shipping costs associated with correcting the error will be covered. Installation labor expenses incurred are not covered under any circumstance.
- Import Replacement Parts provides no warranties on any of the parts we sell. All warranties will be sent back to the manufacturer for warranty. If the merchandise is damaged by using it or installing it improperly, any warranty will be void. If the manufacturer will not warranty the merchandise, we will not warranty it. Please call for more information.
- Some parts are for off-road, race, or show use only and may never be used on the road.
- The customer is responsible for the proper installation of all products.
- A $20 fee will be charged for all NSF checks.
- Import Replacement Parts LLC is NOT at any time, in any situation, liable for any damage (direct or indirect), whether it be bodily damage, damage to your vehicle, or any other damage incurred due to the merchandise we sell.

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